Playbook Series

Ecommerce AI

AI systems built on a real ecommerce business

A series of connected AI engineering playbooks built on TechHeaven, a fictional but realistic ecommerce platform. Each playbook solves a specific business problem using AI - starting from the data TechHeaven already has, and adding one AI capability at a time.

How it works

One business, many AI systems

Every playbook in this series starts from TechHeaven - a fictional but realistic ecommerce business built on Bagisto. TechHeaven has products, customers, orders, inventory, and policies. It does not have AI.

Each playbook adds one AI capability to TechHeaven. You learn the technique, see it applied to real business data, and end up with architecture you can apply to your own ecommerce system.

Start with TechHeaven

A real ecommerce business with real data. No AI yet.

Add one AI system

Each playbook builds and explains one capability end-to-end.

Apply to your business

The same approach works on your data, your stack, your customers.

Business Value

What AI adds to an ecommerce business

Each playbook adds one measurable AI capability. The same approach applies to any platform - Shopify, WooCommerce, Magento, or a custom stack - because the underlying data (orders, products, customers) is the same everywhere.

60-80%

Support ticket deflection

AI customer support answers repetitive questions automatically, around the clock, from your existing knowledge base.

+15-30%

Average order value

Product recommendations surface complementary items at checkout using patterns hidden in your transaction history.

3-5x

Long-tail product discovery

Recommendation and semantic search spread demand across your full catalogue, not just your top-20 products.

24/7

Customer engagement

AI support and voice assistants handle customer interactions continuously without adding headcount.

Works with any ecommerce platform

TechHeaven runs on Bagisto, an open-source Laravel ecommerce framework. The AI systems built in this series read from a standard data layer (orders, products, reviews) that every major platform produces.

BagistoShopifyWooCommerceMagentoCustom

Published